Description

Course ID# 349-0756
12-1:30 pm

Topic F, 1.5-hour elective
Registration deadline: COB Thursday, April 16, 2026

Cost:

• $15 for REALTORS
• $25 for non-REALTORS

Course Summary:

Every client approaches the home buying or selling process differently. Some move quickly and decisively, others want to analyze every detail, while some prioritize relationships and reassurance. The most successful real estate professionals know how to recognize these differences and adjust their communication style accordingly.

In this engaging Continuing Education class, you’ll learn how to identify four common client decision styles and how each type prefers to receive information, process risk, and make decisions. By understanding these patterns, you’ll improve communication, reduce friction in transactions, and create stronger client relationships.

When you understand how your clients think, you can guide them more confidently through one of the biggest financial decisions of their lives. This class will help you turn better understanding into better results.

Class Objectives:

• Recognize different client communication and decision styles
• Present information in ways that resonate with each client
• Navigate negotiations and objections more effectively
• Build trust faster and improve overall client satisfaction